Comparison
Pipedrive vs Zoho CRM
Scored side by side on crm, using the same criteria we apply across the category.
Pipeline-first CRM designed around what a salesperson does next.
Broad, low-cost CRM inside an unusually complete business software suite.
Scored side by side
Data model flexibility
Pipeline reporting
Automation
Ease of implementation
Integrations
Value for money
Pipedrive verdict
The best CRM for teams whose main problem is reps not updating the CRM.
- Highest rep adoption rates in the category
- Fast to implement
- Strong value at entry pricing
Zoho CRM verdict
The value option, particularly if you adopt several Zoho applications rather than just the CRM.
- Lowest total cost for a full business suite
- Genuinely broad functional coverage
- Strong international support
FAQ
Common questions
What's the difference between Pipedrive and Zoho CRM?
Pipedrive: The best CRM for teams whose main problem is reps not updating the CRM. Zoho CRM: The value option, particularly if you adopt several Zoho applications rather than just the CRM.
Which has better reviews, Pipedrive or Zoho CRM?
Pipedrive is rated higher — 4.5/5 versus 4.1/5, from 8,600 and 7,200 reviews respectively.
Does Pipedrive or Zoho CRM have a free plan?
Zoho CRM has a free tier ($14 per user / month); Pipedrive doesn't (starting at $14 per seat / month).