Comparison
HubSpot CRM vs Zoho CRM
Scored side by side on crm, marketing-automation, using the same criteria we apply across the category.
CRM with native marketing, sales and service hubs sharing one contact record.
Broad, low-cost CRM inside an unusually complete business software suite.
Scored side by side
Data model flexibility
Pipeline reporting
Automation
Ease of implementation
Integrations
Value for money
HubSpot CRM verdict
The strongest mid-market CRM. Model marketing contact costs at projected list size before committing.
- Implementable without consultants
- Genuinely unified marketing and sales data
- Excellent onboarding and documentation
Zoho CRM verdict
The value option, particularly if you adopt several Zoho applications rather than just the CRM.
- Lowest total cost for a full business suite
- Genuinely broad functional coverage
- Strong international support
FAQ
Common questions
What's the difference between HubSpot CRM and Zoho CRM?
HubSpot CRM: The strongest mid-market CRM. Model marketing contact costs at projected list size before committing. Zoho CRM: The value option, particularly if you adopt several Zoho applications rather than just the CRM.
Which has better reviews, HubSpot CRM or Zoho CRM?
HubSpot CRM is rated higher — 4.5/5 versus 4.1/5, from 12,100 and 7,200 reviews respectively.
Does HubSpot CRM or Zoho CRM have a free plan?
Both do. HubSpot CRM starts at $0 / $20 per seat / month, and Zoho CRM starts at $14 per user / month.