CRM

The Best CRM Software for Small Business

Assessed on how much a small team can achieve without dedicated administration or consultants.

1
Pipedrive
Pipeline-first CRM designed around what a salesperson does next.
4.5(8,600)$14 per seat / month
Data model flexibility
3.4
Pipeline reporting
4.2
Automation
3.9
Ease of implementation
4.8
2
Attio
Data-model-first CRM that adapts to non-standard revenue motions.
4.6(780)$0 / $29 per user / month
Data model flexibility
4.9
Pipeline reporting
3.8
Automation
4.0
Ease of implementation
4.3
3
HubSpot CRM
CRM with native marketing, sales and service hubs sharing one contact record.
4.5(12,100)$0 / $20 per seat / month
Data model flexibility
3.8
Pipeline reporting
4.3
Automation
4.4
Ease of implementation
4.7
4
Zoho CRM
Broad, low-cost CRM inside an unusually complete business software suite.
4.1(7,200)$14 per user / month
Data model flexibility
4.0
Pipeline reporting
3.8
Automation
4.0
Ease of implementation
3.5
5
monday.com Work Management
Visual work operating system that non-technical teams configure without help.
4.6(13,400)$9 per user / month, 3-seat minimum
Speed and UX
4.4
Workflow flexibility
4.5
Reporting depth
4.1
Integrations
4.2

FAQ

Common questions

What's the best crm?

Pipedrive tops this list, rated 4.5/5 from 8,600 reviews.

How many crm tools are ranked here?

5. Assessed on how much a small team can achieve without dedicated administration or consultants.

Is there a free crm tool?

Yes — Attio has a free tier ($0 / $29 per user / month).