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The Internet Compass

Alternatives

6 Alternatives to Intercom

Intercom works well for product-led saas support, but it isn't the only option. These are ranked by category overlap, rating and review volume.

1

Zendesk

Omnichannel service platform built for structured, high-volume support operations.

4.3(14,700)$19 per agent / month
2

Front

Shared inbox that keeps email as the primary channel while adding assignment and analytics.

4.5(2,400)$19 per seat / month
3

HubSpot CRM

CRM with native marketing, sales and service hubs sharing one contact record.

4.5(12,100)$0 / $20 per seat / month
4

Canva

Template-driven visual design for people who are not designers, with brand controls for teams.

4.7(26,800)$0 / $15 per user / month
5

Salesforce Sales Cloud

The enterprise CRM standard, endlessly configurable and correspondingly demanding.

4.3(22,400)$25 / $165 per user / month
6

Zoho CRM

Broad, low-cost CRM inside an unusually complete business software suite.

4.1(7,200)$14 per user / month
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FAQ

Common questions

What's the best alternative to Intercom?

Zendesk ranks highest among the 6 alternatives here, rated 4.3/5 from 14,700 reviews.

Is there a free alternative to Intercom?

Yes — HubSpot CRM has a free tier ($0 / $20 per seat / month).

How many alternatives to Intercom are there?

6, ranked by category overlap, rating and review volume.